Table of Contents
Ashland Resort Rules
You must be at least the age of 18 years old to make a reservation at Ashland Resort. ID is required upon Check In.
CHECK IN TIME IS ANYTIME AFTER 4:00 PM.
We ask that you be patient as cleaning may take a bit longer than usual during peak season. We are doing our best to make sure your cabin is clean and sanitized so that you can enjoy your stay with us. Guests who arrive early will be asked to park in overflow or will be sent to Indian Ridge Trailhead to park until your site is available for check in. Your total balance for your site is due upon check in.
CHECK OUT TIME IS AT 11:00 AM. Failure to vacate rented spaces by this time will result in a credit card charge for another night. Please be advised that another guest may be arriving after your departure.
Campground quiet hours are 10:00pm – 7:00am. Quiet hours also include the use of generators and loud music. If you are not compliant with our general rules, you may be asked to leave the premises.
We ask that you DO NOT Wash ATVs at your campsite. There is a designated wash station that can be used for washing out radiators. Feel free to ask a member of Guest Services for a list ATV washes in our area.
Children are to be always supervised. Children doing constant laps around the campground will not be permitted.
Pet & Guest safety is important to us. Pets must be on a leash at all times & cannot be left unattended outside. Please be aware that if your pet appears aggressive towards campers or other pets, you will be asked to remove it from the campground immediately. Service dogs are allowed in the store & the bathhouse. Pets must be cleaned up after; If they poop, you scoop.
A $50.00 non-refundable pet deposit is required for each pet.
Please use designated area. Pit Bulls or any other aggressive dogs are not permitted in the campground (this is due to Insurance purposes) We love all our furry friends. Pets are not permitted in the Crumpler Houses, Diane’s Place, or Ashland Lodges.
The speed limit throughout the campground is 10 MPH. It is strictly enforced to ensure guest safety. Speeding, racing revving of motors, spinning, doughnuts, climbing hills, driving recklessly, or while intoxicated in campground is not permitted.
Campfires are limited to fire rings only. Firewood is available at the camp store for purchase. Gathering firewood is not allowed. If you bring your own firewood, you must burn it or take it with you when checking out. There is a $25 removal fee if any firewood is left at your site.
Consumption of alcohol is only allowed on individual camp sites. Individuals must be 21 years of age to consume alcohol. Open containers & alcohol consumption are not allowed in communal areas of the campground.
Drive only on designated roadways.
All Lodges, Cabins, Campground Buildings, Crumpler Houses, Ashland Retreat Homes & Diane’s Place are smoke free environments.
The campground is a firearm free area. Guns and other weapons are not permitted on the campground property.
Fireworks are not permitted on the campground property.
Hatfield McCoy Trail Rules
User permit required for all drivers and passengers
Everyone must wear a DOT or Snell approved helmet and eye protection
All operators and passengers must meet manufacturer’s minimum age and size requirements
No one under the age of 6 is allowed on the trails under any circumstances
Any operator or passenger under the age of 16 must be under the direct supervision and within eyesight of their parent or guardian at all times
Obey all signs, gates and barriers, stay on marked trails
Trails only open during daylight hours
No littering, No camping, No fires
No alcohol may be consumed or possessed
No glass containers of any kind
Be aware of oncoming traffic, particularly in blind curves and hills
No competitions of speed, endurance or climbing ability allowed at any time without a special use permit
Operate at reasonable speeds and under control at all times
All machines must be equipped with a properly functioning muffler and USFS approved spark arrestor
ORVs are ONLY permitted on the Bearwallow, Cabwaylingo and Ivy Branch trail systems.
Driver and passengers are required to wear helmets.
Driver and passengers must have valid trail permits.
A valid driver’s license is required to operate an ORV.
All passengers must be 8 years of age or older OR at least 6 years of age and 4 feet tall. No booster or car seats are allowed.
Seat belts must be worn at all times. the number of passengers is limited to the number of factory installed seat belts.
ORVs are required to have a roll cage on all most difficult (black and black/red) trails.
The driver and passengers of a UTV must:
Wear helmets (DOT or SNELL approved)
Wear seat belts at all times; the number of passengers is limited to the number of factory installed seat belts.
Keep their hands, arms, feet, head and legs inside the vehicle at all times during operation.
No booster seats or car seats are allowed
Possess a valid owner’s manual for the machine being operated that is able to be produced upon request.
Stay on designated trails. UTVs are permitted on easiest, more difficult, and select most difficult trails (signed accordingly).
UTVs must be equipped with a steering wheel and low pressure tires.
For more information on rules and regulations please visit:
Cancellation & Refunds
Ashland Resort Cancellation Policy
RV Site/ Tent Sites & Cabins
Cancelling at any time will result in a $25.00 cancellation fee.
Cancelling 7 days or less prior to your arrival time will result in you forfeiting your entire deposit.
Cancellation fees will be applied to each reservation that you cancel.
Cancellation Policy is as follows for Cottages, Lodges, & Area Rentals
Cancelling at any time at least 21 days prior to your arrival time will result in a $25 fee.
Cancelling 8 – 21 days prior to your arrival time will result in a $100 fee.
Cancelling 7 days or less prior to your arrival time will result in forfeiting your entire deposit amount.
Cancellation fees will be applied to each reservation that you cancel.
Ashland Resort Refund Policy
We do not issue weather related refunds.
We do not issue refunds for early departures.
If a registered guest is trapped in the campground by fresh snowfall that occurs after his / her arrival and that snowfall has not melted by their planned departure date, they will be eligible to extend their stay with free snow days until it’s safe to travel home.
For example, suppose you check in on Friday afternoon for 2 nights in the campground. If a measurable snowfall occurs on saturday and is still covering the ground on Sunday morning, the day of scheduled departure and the guest doesn’t want to risk the trip home… snow day!
The declaration of a “snow day” qualifying snowfall event will be at the discretion of the Ashland Resort management. The determination of safe travel conditions will be at the discretion of the guest. Snow days can only be used to extend the stay of a registered guest. See/call an Ashland Resort staff associate for further details.
Enjoy winter trails without the worry of a costly extended stay due to weather conditions.